Objectives for 2011
| Objective | Target date |
| Roll-out a comprehensive health and safety refresher training programme to all Retail employees | September 2011 |
| Introduce and maintain a talent database of top managers throughout the Group | September 2011 |
| Continue to embed the recycling programme to achieve 60% target | December 2011 |
| Roll-out Group-wide Bribery Act Policy | December 2011 |
During 2010, we made good progress against our key objectives: aligning management performance to business targets; increasing our recycling activities across our shop estate; and further improving the effectiveness of our procedures to prevent under-age gambling; We listen to our key stakeholders - customers, employees and shareholders - and continue to develop effective relationships with stakeholders in the wider community, including Government and regulators, who can have a significant influence on our business, and other external groups with an interest in gambling.
Registered Office: Greenside House, 50 Station Road, Wood Green, London N22 7TP.
Registration Number 4212563 England
