Board commitment

The Board is committed to taking steps to improve continuously its practices in the Corporate Responsibility area and to embedding these practices into its corporate governance and operating framework. We aim to:

• comply with existing laws, regulations and codes of conduct relating to responsible gambling;
• train, develop and motivate employees to retain the widest possible range of talented staff;
• provide a safe and healthy workplace; and
• Provide a competition-beating level of service to customers.

CRRI Committee

The Corporate Responsibility and Regulatory Issues Committee (CRRI Committee) is a committee responsible for overseeing and reviewing the Company's dealings with Government, regulators and the regulatory issues affecting the Company and its subsidiaries, as well as reviewing the Company's policies and advising the Board on environmental, social and ethical matters not otherwise the subject of regulatory scrutiny.

The CRRI Committee was established in its current form in 2008. The members of the CRRI Committee during 2010 are: David Edmonds (Chairman of the CRRI Committee), Ashley Highfield, Thomas Murphy, Charles Scott (resigned 31 August), Ralph Topping, and Gareth Davis (appointed 1 September). The CRRI Committee meets five times a year to monitor a range of Corporate Responsibility issues and reports regulatory to the Board.

Until 2008, our Corporate Responsibility activities were reviewed and developed by a Corporate Responsibility Working Group, overseen by the Board. The Working Group acted as a forum for operational management to discuss specific issues on the Corporate Responsibility agenda and oversaw implementation of an action plan from 2004 to 2008. Since then, a number of those items have become regulatory requirements and been embedded in operational line management. Health and Safety is now managed by a Health and Safety Steering Group, which reports to the CRRI Committee. Other issues are dealt with by executive management and reported to the Board and the CRRI Committee.

Registered Office: Greenside House, 50 Station Road, Wood Green, London N22 7TP.
Registration Number 4212563 England